Administrative efficiency.

Customer relationship at the center.

Accounting firms, lawyers, service providers, public and parapublic institutions: your clients entrust you with what they hold most dear.

Kiffcom provides you with the tools to serve them with the rigor, fluidity, and responsiveness they expect.

Your daily challenges

What service providers and institutions experience

In service professions, trust is built on the fluidity of the relationship and operational rigor. Every administrative friction is a threat to customer loyalty.

Scattered client files

Emails, folders, PDFs, shared Drive — retrieving a client's complete history takes too much time and generates errors.

Slow & manual billing

Quotes in Word, invoices in Excel, forgotten follow-ups — financial management absorbs precious hours each month.

Reactive client communication

Your clients expect updates. Without a centralized portal, you respond to repetitive calls and emails for the same questions.

Dull institutional image

Outdated website, silent social media, inconsistent visual identity — your image does not reflect the actual quality of your services.

Paper processes & signatures

Printed contracts, signed by hand, scanned and archived — a slow, costly, and insecure chain for your mandates.

Siloed internal collaboration

Teams work in silos, information does not flow, and task duplication wastes everyone's time.

How Kiffcom responds

Every challenge, a concrete solution

Without ERP
Scattered client files
Slow & manual billing
Reactive client communication
Insufficient institutional image
Paper processes & slow signatures
Siloed internal collaboration

With ERP
Centralized CRM & contract management
Automated recurring billing
Self-service client portal
Branding & digital communication
Integrated electronic signature
Unified collaborative platform

Three pillars for services & institutions

Click on each pillar to discover detailed services. Each module can be adopted alone or combined into a custom package.

1. ERP Services — Client relationship & management

CRM, contracts, automated recurring billing, client portal

CRM & contract management

Complete client history, mandate tracking, deadline alerts, and automated renewal pipeline.

Self-service client portal

Your clients access their documents, track the progress of their files, and communicate with your team without going through email.

Recurring billing

Subscriptions, monthly fees, automatic reminders, and integrated accounting reconciliation.

Support & ticketing

Integrated ticketing system to manage client requests with traceability and SLAs defined by type of mandate.

2. Institutional communication — Image & influence

Branding, social media, digital press relations

Branding & visual identity

Logo, graphic charter, communication materials, and institutional website that inspires trust at first glance.

Digital press relations

Press releases, opinion articles, distribution on specialized platforms, and management of your online reputation.

Social media strategy

LinkedIn, Facebook, and Instagram — editorial calendar, expert content creation, and community management to establish your authority.

Expert content & thought leadership

White papers, case studies, and in-depth articles that position your experts as references in your field.

3. Administration — Efficiency & collaboration

Internal automation, electronic signature, collaborative platform

Automation of internal processes

Automated client onboarding, document validation, approval workflow, and archiving without manual intervention.

Collaborative platform

Shared workspace, task management, secure document sharing, and centralized internal communication for all your teams.

Electronic signature

Contracts, mandates, agreements, and powers of attorney signed online in a legally recognized manner — in minutes instead of days.

Data security & compliance

Protection of your clients' sensitive data, GDPR/Act 25 compliance, and a complete audit trail for regulatory obligations.

Increase efficiency, transparency, and responsiveness

Provide your teams and users with a modern, smooth, and structured experience.

What you will receive

Simplified processes

Increased responsiveness

Centralized management

Contactez-nous

Recommended package

Pro Firm & Institution Package

For service providers and institutions that want to offer a smooth customer experience, modernize their image, and automate their back office — without losing rigor or confidentiality.

CRM & contract management
Collaborative platform

Auto recurring billing
Electronic signature

Self-service client portal

Branding & institutional website

Your clients deserve an experience that matches your expertise.

Each firm and institution has its own specificities.

Define exactly the tools, the level of support, and the integrations you need.

Contact-us today